Posted: Nov 11, 2024
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Associate Director

North Carolina State University - Raleigh, NC
Full-time
Salary: $80,000.00 - $90,000.00 Annually
Application Deadline: N/A
Education

Posting Details

Posting Number PG193795EP
Internal Recruitment No
Working Title Associate Director of Scholarships and Financial Aid
Anticipated Hiring Range $80,000 - $90,000
Work Schedule Monday - Friday, 8 am - 5 pm
Job Location Raleigh, NC
Department Office of Scholarships and Financial Aid
About the Department
The mission of the Office of Scholarships and Financial Aid is to deliver a quality, affordable education to all students, regardless of their financial circumstances. The Office of Scholarships and Financial Aid administers a comprehensive array of programs (need and merit-based) to more than 22,000 undergraduate, graduate, and professional students annually, committing and disbursing in excess of $350 million per year.
Essential Job Duties
The Associate Director position is expected to perform at the highest level of professional service and financial aid and scholarship expertise. This individual is expected to independently implement the vision of the Director and the office work plan through office procedures and operations. They manage professional and support staff toward the accomplishment of office, institutional and professional development objectives. In doing so, they are vested with the authority to commit institutional resources toward the execution of the processes for which they are responsible. They share responsibility for communicating with external agencies including state and federal auditors, and campus administrators and faculty.

Associate Directors maintain leadership and responsibility for major operations of the department (e.g. information technology, application processing, counseling and advising, scholarships). The Associate Director will be assigned responsibility for the following major functions:

  • Scholarship Management – provides leadership for a team of professionals dedicated to scholarship management and administration; administers university wide scholarship programs; serves as a liaison to advise university constituents on best practices and problem resolution as it related to scholarship administration, fund management and donor relations.
  • Compliance – performs a monthly evaluation of over awards and coordinates resolution with staff.
Other Responsibilities
  • Perform data collection, research and policy analysis involving scholarships and financial aid programs.
  • Share in examining financial aid functional processes and utilize PeopleSoft/Oracle Financial Aid expertise to advise technical staff of functional requirements.
  • Evaluate systems, make recommendations and take action to ensure compliance with Title IV and other regulatory requirements.
  • Interact with audit personnel to collect and present data to bring successful resolution to inquiries.
  • Act as a liaison with organizations on campus in a way that fosters communication and project success.
  • Represent the Office of Scholarships and Financial Aid on university-wide committees and in projects related to scholarships and financial aid.
  • Train, supervise and develop 5 professional staff with responsibility within the scope of this position’s leadership role.
Qualifications
Minimum Education and Experience
  • Bachelor’s Degree and a minimum of two years of current, professional, higher education financial aid administration experience.
Other Required Qualifications
In some cases, individuals may possess an unusual aptitude for this level of responsibility and may lack one or more of the below requirements. Nonetheless, each of the following requirements is expected of the overwhelming majority of successful candidates:

  • Evidence of familiarity with university academic policies.
  • Skill in data collection and presentation.
  • Skill in Microsoft Excel, Microsoft Access and other products used for data collection and presentation.
  • Skill in problem solving, technical troubleshooting, decision-making and prioritization.
  • Prior staff supervision experience and demonstration of superior management and sound decision making ability.
  • Superior written and oral communication skills.
  • Strong interpersonal and customer service skills.
Preferred Qualifications
  • Master’s Degree preferred.
  • Minimum of seven years of current, professional, higher education financial aid administration experience.
  • Knowledge and of PeopleSoft 8.9 or above including expertise in query and reporting tools.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No
Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 11/07/2024
Anticipated Close Date Open Until Filled
Special Instructions to Applicants
Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references. 
Position Details
Position Number 00061036
Position Type EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Department ID 322502 - Scholarships & Financial Aid
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity?
    • NCSU Website
    • Job Alert (automated email from our system)
    • NCSU Executive Search Services
    • Monster.com
    • CareerBuilder.com
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Other Online Job Board
    • Carolina Job Finder / Employment Guide
    • Job / Career Fair
    • The Chronicle of Higher Education
    • Professional Journal
    • Print Advertisement (Newspaper / Periodical)
    • Radio / Television Advertisement
    • Professional Organization
    • Higher Education Recruitment Consortium (HERC)
    • Direct Contact from NCSU HR Representative / Recruiter
    • NCSU Employee Referral
    • Social Media (LinkedIn, Twitter, Facebook, Other)
    • Other
  2. * If you learned about this vacancy from "other source" or "other website", please provide the source.

    (Open Ended Question)

  3. * Do you have (or will you have by date of hire) a bachelor's degree or higher?
    • Yes
    • No
  4. * Do you have significant years of current, professional, higher education financial aid administration experience?
    • Yes
    • No
  5. * Please briefly describe your staff supervision experience.

    (Open Ended Question)

Application Materials Required

  1. Resume
  2. Cover Letter
  3. Contact Information for References