Associate Director of Scholarships & Global

The Office of Scholarships and Student Aid works to ensure that qualified students have the opportunity to study at the University of North Carolina at Chapel Hill regardless of their ability to pay. The office serves students at all levels, including graduate and professional school students and coordinates all student financial support for the campus. The office assists in the recruitment, retention and success of students while maximizing available funds, exercising good stewardship of those funds, and performing related research, analysis and program evaluation in support of long-range enrollment and campus goals. In addition, the office provides academic and co-circular support services for scholarships, provides financial literacy and educational tools, and partners with faculty and other student success areas across campus to provide excellent service to low- and middle-income students and other scholarship recipients. The work of the office is public in nature and closely scrutinized by students and their families, lawmakers, faculty and staff at the University, and by the media (local, regional, and national).

The Office of Scholarships and Student Aid is seeking a dynamic, innovative, and organized individual to fill the full-time, permanent position of Associate Director of Scholarships & Global. Reporting directly to the Associate Provost and Director of Scholarships and Student Aid, the Associate Director will oversee scholarship awarding processes and manage designated segments of the institution’s financial aid operations.
This leadership role requires a deep understanding of federal legislation and regulations related to scholarships and financial aid, ensuring compliance and promoting best practices. The Associate Director will serve as the office expert in the intersection of need-based and non-need-based scholarships with financial aid to support the university’s mission. Additionally, they will advise the Associate Provost on strategies and policies that enhance scholarship operations.
Key responsibilities include supervising professional and support staff, conducting need analysis, and providing personalized counseling to students and parents. The Associate Director will also collaborate with Enrollment Division stakeholders to develop strategic marketing and awarding practices for scholarships, as well as generate reports and dashboards that support the University’s scholarship fundraising initiatives.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor’s degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

The ideal candidate will have experience in a large public university setting. He/she will demonstrate exceptional written and oral communication skills, along with demonstrated leadership and counseling skills. The position requires an individual with a good eye for detail, exceptional organizational and time-management skills, and a strong work ethic.

At least three years of relevant experience with financial aid programs are strongly preferred. Experience working with PeopleSoft highly preferred.