Financial Aid Specialist: External Scholarship Coordinator

Communications and Student Service:
Use extensive knowledge of complex financial aid programs, policies, processes, procedures, and Federal and State regulations to provide prompt, courteous service and accurate information regarding various steps and phases of the Financial Aid process, to students, parents and UNCSA staff.

External Scholarship Coordination:

Coordinate the receipt, documentation, processing, and reconciliation of scholarships awarded by organizations outside the university.

Preclaims and Default Management: Communicate with former students in delinquent status on their student loans to remind them of their loan repayment responsibilities and inform them about various tools and options to help them guard against defaulting on their student loans. Maintain well-defined system of tracking delinquent students and “preclaims” correspondence, as well as a written default management plan.

Exit Counseling Procedures:

Coordinate exit counseling procedures to help student loan borrowers understand their repayment responsibilities and complete applicable requirements.

NSLDS Monitoring:
Monitor and review NSLDS information to support accurate financial aid eligibility determinations, borrower records, and follow-up.